Business Mobile Plans

Customers must have an Australian Business Number (ABN), a minimum of 2 mobile services (connected to the Optus GSM network) on the same Primus customer account and a bundled Business Voice, Internet, or Data service with Primus.

‘National Direct Dialled’ (NDD) calls are voice calls from a Primus mobile service (connected to the Optus GSM network) to a fixed line or mobile service within Australia.

‘Standard’ call rates apply to all NDD calls except the first 10 minutes of Fleet Mobile and Back to Base calls and special number or other services such as 13/1300/18/19 numbers.

Call charges to special numbers or other services vary as to applicable rate, billing increments, type and location of calls (e.g. International calls, International Roaming, 13/1300/18/19 numbers, Satellite Services etc.). Contact Primus for details.

‘Fleet Mobile’ calls are NDD calls to mobile services on the same Primus customer account and connected to the Optus GSM network. After the first 10 minutes of each call, ‘Standard’ call rates apply. Primus reserves the right to set limits on the use of ‘Fleet Mobile’ minutes and may apply ‘Standard’ call rates to minutes deemed excessive each month.

‘Back to Base’ calls are NDD calls to a nominated fixed line service on the same Primus customer account (excluding special number or other services such as 13/1300/18/19 numbers). After the first 10 minutes of each call, ‘Standard’ call rates apply. The nominated ‘Back to Base’ number cannot be changed more than once a month. Primus reserves the right to set limits on the use of ‘Back to Base’ minutes and may apply ‘Standard’ call rates to minutes deemed excessive each month.

‘Fleet Mobile SMS’ are text messages (up to 160 characters) sent and received within Australia to mobile services on the same Primus customer account and connected to the Optus GSM network. Primus reserves the right to set limits on the use of ‘Fleet Mobile SMS’ and may apply standard ‘SMS’ rates to messages deemed excessive each month.

‘Per Second Billing’ applies to ‘Standard’ calls and after first 10 minutes of Fleet Mobile and Back to Base calls only.

‘Call Allowance’ usage includes NDD calls, National SMS, National MMS, and Voicemail usage only. Call Allowances are combined into an ‘Aggregated Call Allowance’, which can be shared between mobile services (connected to the Optus GSM network) on the same Primus customer account. Unused Call Allowances in a month cannot be carried forward.

‘Mobile Fleet Fund’ can be used only for mobile hardware purchases from Primus at its recommended retail prices and expire 12 months from mobile service contract start dates (or upon early contract termination). On expiry unused funds will be forfeited. Mobile Fleet Funds are not redeemable for cash and are not available in conjunction with the provision of handsets at subsidised costs.

The minimum charges, assuming you do not exceed your monthly plan call allowance, is the Monthly Minimum Spend x the number of months in the minimum contract term e.g. ‘Mobile Fleet 40’ plan on a 24 month contract is $40 x 24 = $960.

If during a minimum contract term a Primus mobile service is cancelled for non-payment or other breach, disconnected upon customer request or churned to another carrier, all outstanding charges + a Disconnection Fee of $55 + an Early Termination Charge (ETC) are payable. The ETC will not exceed your contracted Monthly Minimum Spend x the number of months remaining in the minimum contract term.

Contracted services can move to a higher Monthly Minimum Spend plan, but not to a lower one.

Offer is only available to eligible Primus credit-approved customers.

All charges and terms are subject to change. All prices quoted in this ‘Terms and Conditions’ summary are inclusive of GST.

Primus Standard Form of Agreement applies (refer to www.primustel.com.au).