Payment Methods

Direct Debit from a Credit Card

The most convenient payment method is automatic payment via credit card*. This process will direct debit your due charges to your credit card on the due date. You will continue to receive a paper copy of your bill prior to the direct debit transaction.

To request this service please download the Direct Debit Credit Card form, print, complete and return it as indicated on the form, or contact us** on 1300 85 44 85.

Adobe Reader is required to view the form.The free Adobe Reader may be downloaded directly from the Adobe website.

Direct Debit from a Saving or Cheque Account

Another very convenient payment method is automatic payment via savings or cheque accounts. This process will direct debit the charges from your savings or cheque account on the due date. You will receive an e-mailed copy of your charges prior to the direct debit transaction.

To initiate this type of payment method, please download Direct Debit Bank Account form, print, complete and return to :

PRIMUS TELECOM
GPO BOX 14150, Melbourne
Melbourne VIC 8001

Adobe Reader is required to view the form.The free Adobe Reader may be downloaded directly from the Adobe website.

Pay by phone

Simply call 1300 85 66 52 to pay your bill by creditcard*, anytime and from anywhere in Australia.

You can use this convenient method any time you like, anyday, 24 hours a day. It is quick and efficient. All you need is your credit card and your bill.

Pay by BPAY^®

For paying by BPAY^®, you need to have an arrangement with your bank or other participating financial institution to use this facility^#. Payment can be by phone or by Internet depending on your arrangements with your financial institution. If you do not have this facility, please contact your financial institution. Use the Biller Code and Customer Number provided on your bill.

You can now pay your Primus bill 24 hours a day, 7 days a week from the convenience of your home, workplace or any other location with Internet access through Australia Post's on-line Postbillpay service at www.postbillpay.com.au.

For just the cost of a local call, you can pay your Primus bill using Postbillpay by phone 24 hours a day, 7 days a week from the convenience of your home, workplace or even from a mobile phone (mobile phonecalls charged at mobile phone rates). Postbillpay by phone is convenient and can save you time. Simply call 13 18 16 from anywhere in Australia at anytime, to pay your Primus bill.

You can also pay your Primus bill at any postal outlet in Australia by presenting your bill. There are over 3800 outlets throughout Australia where you can pay in person. Payment can be in cash, cheque or EFTPOS.

Pay by Mail

By using the return slip part of your bill and the provided envelope you can mail payment by cheque, money order or creditcard to Primus as indicated on your bill.